FAQs

How can I contact BreezeBox?
You can email us at storebreezebox@gmail.com, where our support team will help with anything you need.

Do you ship worldwide?
Yes.

Where do you ship from?
We ship directly from Hong Kong.

Can I cancel or change my order?
If you need to cancel or change your order, please contact us within 12 hours of placing it. After this window, orders may already be processed and can only be returned once received.

What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, AMEX) and PayPal.

When will my order be processed?
Orders are processed quickly within 1–3 business days. Please allow extra time during holidays or promotions.